IATA BSP
How IATA BSP Works: Step-by-Step Settlement Process
From ticket issue and reporting to remittance, refunds and reconciliation
By Project OTA | 10 Aug, 2026 | 7 min read
A step-by-step explanation of the IATA BSP airline settlement lifecycle for accredited agencies.
Step 1: Sell and issue
The agency searches inventory, confirms fare conditions, collects payment and issues the ticket under its permitted ticketing arrangement. The system should capture the PNR, ticket number, fare, taxes and payment reference.
Step 2: Report and bill
Transactions are reported through the applicable BSP process and included in billing information for the reporting period. The agency reviews sales, refunds, exchanges, voids and adjustments before the remittance deadline.
Step 3: Remit and reconcile
The agency remits the amount due according to the local calendar, then reconciles supplier reports with internal orders and bank transactions. Exceptions should be assigned to an operations or finance user with a complete audit trail.
Frequently Asked Questions
What happens when a BSP report is wrong?
The agency should investigate the ticket, transaction and supporting documents promptly and follow the applicable BSP correction or dispute process.
Is the BSP process the same in every country?
No. Reporting periods, currencies, payment methods and local rules vary by BSP market.
Key Takeaways
- Every ticket, refund, exchange and void must be traceable.
- BSP calendars and reporting rules are market-specific.
- Reconciliation identifies errors before they become financial disputes.
Project OTA automates BSP-ready ticket reconciliation, reporting exports and finance workflows for travel agencies.
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